At Triptino, we are committed to protecting the privacy of you and your customers. This Privacy Policy outlines how we collect, use, disclose, store, and handle personal information — defined as any data that can reasonably identify an individual.
By providing your own and your customers’ personal information, you agree to the practices described in this policy. You also confirm that you have obtained appropriate consent from your customers to share their information with us.
We recommend reviewing this policy regularly, as updates may occur from time to time. Any changes take effect as soon as the revised policy is published on our website.
When you sign up as a Triptino member, we collect your name, contact details, and email address. This information enables us to complete bookings and facilitate online purchases for your customers.
You may also choose to share additional details to help us enhance your experience. Any extra data is only collected if necessary to provide specific travel arrangements or services.
Your information and that of your customers will only be used or shared as needed to deliver the services and products offered through our platform. This includes administrative functions such as fraud prevention, security checks, customer service, and website improvement.
We may also use your information to send updates or promotional offers. You can opt out of such communications at any time via the methods provided in our emails.
Information may be shared with third-party providers involved in fulfilling your bookings. Please note that some of these providers may be located outside your country and may not be governed by privacy laws equivalent to those in your jurisdiction. By using our services, you consent to such cross-border disclosures.
Communications with us — whether via email, feedback forms, or live chat — may be recorded to improve service and support. This data will only be disclosed when necessary to fulfill your request or as legally required.
If you choose not to provide certain personal details, we may be unable to deliver some of our services.
We will never disclose personal information beyond the purposes stated in this Privacy Policy without your prior consent, unless legally obligated to do so.
Triptino protects your credit card and personal data using Thawte-certified Secure Sockets Layer (SSL) encryption — a standard protocol for secure internet transactions. SSL ensures privacy, authenticity, and integrity by preventing unauthorized access or tampering.
We do not store, share, rent, or sell any credit/debit card information to third parties.
We take reasonable steps to protect all personal data against misuse, loss, unauthorized access, or disclosure. This includes password-protected access to our systems.
Triptino is not responsible for unauthorized access resulting from your disclosure of your password. Please safeguard your login credentials and remember to log out when using shared devices.
To fulfill certain bookings, we may need to share your personal information with service providers located overseas. These providers may not follow privacy standards equivalent to ours.
Our website contains links to other sites, including those of our business partners. We are not responsible for the privacy practices of these external websites. Please review their privacy policies when visiting.
You can access and update your personal information at any time using your login credentials. Others who have access to your password may also be able to view or modify your data.
Triptino retains your personal data to support future purchases unless you request its removal. If you wish to delete your personal information from our system, please email us with your request. Once deleted, we will no longer be able to provide our services or customer support.
Triptino is a user-friendly B2B hotel reservation platform designed specifically for travel agents and agencies. With access to over 1,300,000 hotels across 5,000 global destinations, our platform connects you with a world of travel opportunities — from luxury resorts and international hotel chains to city-center stays and boutique accommodations.